Olympic Games, festivals… how do you prepare for major events?
Excitement is building as preparations are in full swing: major summer events such as the Paris 2024 Olympic Games, Euro 2024, and various festivals are fast approaching! For restaurateurs, hoteliers, organizers, and retailers, it’s time to gear up for an influx of enthusiastic visitors. Ensuring a smooth and memorable customer experience requires careful preparation, particularly when it comes to IT equipment like inventory tools, barcode terminals, and POS terminals. Anticipating the purchase, rental, or maintenance needs of this equipment is essential to guarantee a seamless experience for tourists and event attendees.
Anticipate your IT equipment needs to welcome tourists, visitors, and festival-goers smoothly and efficiently
The first step to successful preparation is to assess your IT equipment needs. It is essential to understand the volume of transactions and the specific requirements of each event.
Once these needs are identified, it’s time to plan the necessary resources. This includes determining the number of barcode terminals, POS terminals, and EFTPOS terminals required, along with any technical support that might be necessary.
To efficiently manage visitor flows, having a fleet of barcode terminals for access control is crucial. These terminals enable quick and reliable checks of tickets, badges, and other entry documents, reducing queues and improving the overall attendee experience.
Your point-of-sale (POS) and electronic payment terminals also play a key role in ensuring smooth and secure financial transactions at hotels, shops, restaurants, and other food and beverage outlets. To optimize customer flow and avoid long lines, it’s important to have a sufficient number of POS and EFTPOS terminals strategically placed in high-traffic areas, ensuring customers can pay for their purchases quickly and efficiently.
Renting vs. buying: making the right choice
Choosing between renting or buying IT equipment depends on your event needs. Renting provides flexibility and lower initial costs, making it a practical solution for temporary events such as concerts, festivals, and international gatherings. By renting barcode terminals or POS terminals for the event’s duration, you avoid significant upfront investments and can easily adjust to changing equipment needs. Additionally, rentals often include maintenance and buffer stock services, ensuring your equipment remains fully operational throughout the event.
On the other hand, purchasing equipment may be the better option for businesses that frequently organize events or have constant needs for payment terminals. Although the initial cost is higher, owning your equipment provides greater control and customization of your tools.
Maintenance and technical support: preparing for the unexpected
Ensuring the smooth operation of POS terminals, barcode scanners, and other IT equipment during a large-scale event is critical. Preventive maintenance is key to detecting and resolving issues before they escalate.
In the event of a breakdown or malfunction, responsive technical support is crucial. Partner with suppliers that offer helpdesk services capable of providing quick interventions to minimize downtime and ensure an optimal user experience.
Choose experienced suppliers
Select service providers experienced in offering IT equipment for major events. These suppliers will understand your business needs and constraints, helping you choose the most suitable equipment and providing tailored solutions. With expert support, you can ensure the smooth operation of your POS terminals, PDAs, and other devices throughout the rental period.
Preparing for major events like the Olympic Games and festivals requires careful anticipation of IT equipment needs. Whether you’re renting, buying, or maintaining barcode terminals, POS terminals, or PDAs, every detail matters to ensure smooth and secure management of visitor flows and financial transactions. At Codeo, our experts are here to help you navigate these busy periods and deliver an exceptional customer experience.
