Repair and maintenance of your equipment
- No interruption of activity: Codeo undertakes to supply you with a functional and configured terminal the day after you declare a breakdown, thanks to the setting up of a buffer stock for your equipment.
- Configuration of your equipment so that it is usable and operational as soon as it is received by your teams
- Transparent pricing and total maintenance flexibility, where you only pay for what you break
Codeo, a one-stop shop for the maintenance of your barcode, EFTPOS and POS equipment
All ranges / brands / generations
6 technical centres in Europe
Tracking & tracing
Guaranteed repairs
A simple and transparent maintenance process
A local network on a European scale
Remote support and assistance
With Codeo Helpdesk, opt for personalised, responsive technical support for all your professional IT equipment: dedicated telephone platform for your staff, experts trained in level 1 troubleshooting, immediate availability, with or without a maintenance contract, statistics and intervention reports.
Maintenance and repair
Is the breakage of your barcode, point-of-sale terminal or printer not covered by the manufacturer’s warranty, or has the warranty expired? Is your next investment several years away?
Since 2005, Codeo has been developing a fast, tailor-made return-to-workshop maintenance service that makes it easier to maintain your fleet.
Our 60 expert technicians are trained to repair the biggest brands of inventory terminals, point-of-sale and payment terminals, PCs and printers (Motorola, Epson, Zebra, Thales, Psion Teklogix, Ingenico, Sagem, Telxon, PSC, Dell, Lenovo, HP, etc.) and continue to offer more and more equipment for repair thanks to a stock of thousands of spare parts.
To reduce the risk of business disruption
To reduce the risk of business interruption, Codeo can set up a buffer stock of preconfigured units, ensuring that you receive functional equipment on D+1. Your access to our online monitoring platform also enables you to track, in real time, all the operations carried out on your incident: reception, audit, repair, configuration, return to buffer stock, etc.
Choose the Codeo Care package that's right for you!
Total
Flexi
Coupon
Our ranges
Is your equipment breakage not covered by the manufacturer’s warranty, or is the warranty due to expire, or is your next investment several years away?
Codeo can support you with a tailor-made back-to-shop maintenance offer that makes fleet management easier and more sustainable.
- All ranges
- All brands
- All generations of equipment
Barcode scanners
Codeo has recognized expertise in the repair of barcode equipment. Whether it’s a 1D or 2D barcode reader, a wired or wireless barcode terminal, an Android or Microsoft terminal… whatever its generation, our technicians can help you repair and extend the life of your barcode equipment.
To guarantee you uninterrupted activity, Codeo puts at your disposal a buffer stock of barcode terminals of all brands: Zebra, Symbol Motorola, Datalogic scanners and Honeywell PDAs.
We manage the maintenance of your PDAs and scanners, from the recovery of a malfunctioning unit to the return of a ready-to-use terminal.
Point of sale equipment
Do you run a shop, restaurant or hotel? Your point-of-sale terminal is at the heart of your business: cash register, sales tracking, card payment management, stock control, ticket printing… ensure quality and continuity of service with Codeo maintenance.
Regular maintenance contributes to the optimal operation of your POS terminals, and therefore to continuous production.
Our team of over 40 Codeo expert technicians will work with you to guarantee optimal maintenance for all your Epson handhelds, central cash registers, cash drawers and receipt printers.
Regular maintenance contributes to the optimal operation of your POS terminals, and therefore to continuous production. Our maintenance solution is tailored to your needs, with Total, Flexi and Coupon packages. Intervention times vary according to the package you choose.
Electronic payment devices
Retailers, an electronic payment terminal (EPT) is essential for your point of sale! Maintain your fleet of Eftpos terminals, credit card readers, check readers and editors, and pinpad keypads with Codeo for trouble-free, long-term business.
We’ll support you with the maintenance and repair of your Ingenico, Verifone or Pax POS terminals, according to the formula best suited to your business and the size of your fleet (Total, Flexi or Coupon).
When you choose Codeo to maintain your payment terminals, you’re investing in the continuity of your business. You’ll be able to welcome your customers with confidence, knowing that your transactions will be processed reliably and securely.
Desktop and laptop computers
To boost your staff’s productivity, it’s essential to provide them with quality equipment. The average lifespan of a laptop in a company is 3 years. Repairing your laptops means delaying the premature replacement of broken equipment, avoiding the impact of manufacturing new equipment and the production of electronic waste.
Both desktop and laptop PCs can be repaired by purchasing second-hand spare parts, such as screen panels, keyboards, keyboard keys and components (RAM, SSD hard disk).
Printers and copiers
Every day, professionals need to equip their office with a multifunction printer. It simplifies the daily tasks of printing, scanning or photocopying documents and other files, and plays a decisive role in organization.
Whether it’s paper jams, print quality or connectivity problems, we’re quick to respond to every technical challenge. Our commitment to service quality means we can keep your equipment running at peak performance, extending its life and reducing costly downtime.
Choose a customized maintenance package for your Brother, HP and Kyocera printers and copiers.